After-Sales Service

After-Sales Service Application Time

Dear Customer: To better protect your rights and standardize the after-sales process, the following rules regarding after-sales service applications are hereby announced: 1. After-sales service application timeline: After-sales service applications must be submitted within 15 days from the date you sign for the product. After 15 days have passed, after-sales service applications will no longer be accepted. Please pay attention to the deadline and submit your application promptly. 2. Friendly Reminder: Upon receipt of the product, please carefully inspect the product to ensure that its quality and specifications meet your expectations. If there are any quality issues, damage, or other issues requiring after-sales service, please submit your application within the specified timeframe and provide the required documentation so that we can process your request as quickly as possible. Thank you for your understanding and support! We will continue to provide you with high-quality products and services.

Selection.com Order - After-Sales Process

Video Tutorial

Brand Authorization Process

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Freight Rate Template Setup - Video Tutorial
Overseas Warehouse Address Setup
ERP Product Upload Process

Beginner's Guide

Quick Guide to ATHSPO

What is ATHSPO?

Get a Quick Look at ATHSPO: ATHSPO One-Stop Cross-Border Product Selection Center - Introduction

Main Categories: Beauty & Personal Care / Home Cleaning / Car Detailing / Accessories & Toys

See: All Products

Main Regions:

ATHSPO's inventory will continue to expand and add new inventory as the business grows.

Southeast Asia: Thailand / Malaysia / Indonesia / Philippines / Vietnam

East Asia: Japan / South Korea

North America: United States / Canada / Mexico

Australia: Australia / New Zealand

Russia

Europe: Germany / United Kingdom

How to Register for ATHSPO
Instructions for New Customers
How to Ship

Customer Backstage

Services

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Authorization & Orders
Products
Warehouse Inventory

Overseas Logistics

About Logistics
Notice Rules
Address for Final Mileage

Product Qualifications

Product Information/Qualification Certificates/Image Package Downloads

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Overseas Agency Agreement
US FDA Inspection Instructions
Thailand FDA Inspection Instructions

About Payment

Payment Currency


Our default currency is USD. We can also accept EUR, GBP, and other major currencies upon request.

Wanlihui Payment Instructions
Payment Methods


We accept major credit/debit cards (Visa, MasterCard), PayPal, and bank transfers (T/T). For bulk orders, we also support L/C (Letter of Credit) upon agreement.

Payment Exceptions


Please check if your card or account has sufficient balance and supports international transactions. If the problem persists, try another payment method or contact our customer support for assistance.

Cross-border platform

TikTok

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Temu
Ozon

About distribution

Do you offer distribution opportunities?

Yes, we welcome global distributors to join us.

What are the requirements to become a distributor?

We require a valid business license, relevant industry experience, and minimum order quantities (MOQs).

What support do you provide to distributors?

We offer competitive pricing, marketing materials, technical support, and priority supply for distributors.

How can I apply to become a distributor?

Please contact our sales team via cn@wonderocore.com, and we will provide you with detailed application procedures.

Rules Center

Agreement Zone

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Service Rules
Operation Rules
Processing Rules

FAQ

Warehouse Setup FAQ

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Brand Licensing FAQ
Product Inventory FAQ
Product Listing FAQ

Glossary of terms on pallet network

SKU

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商品映射

ERQ Enterprise Resource Planning

ERP process guidance

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New Features & Public Announcements

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